Vouchers must be booked and taken within 12 months of purchase. Once a voucher has expired, Villa Thalgo is under no obligation to offer an extension; however we routinely assess such requests on a case-by-case basis. If you wish to request an extension on your voucher, please submit your request via the form below. Extension requests are reviewed closely and you should expect to receive a response from our General Manager within 3 working days. Extensions on Gift Certificates can be requested within 30 days of the expiry. Beyond this 30 day "grace period" no request for extension will be approved. Please note that any previously extended vouchers will not be entitled to further extensions. If your extension is approved, a copy of the approval must be printed and accompany your voucher on the day of treatment. Failure to do so will result in forfeiting the voucher and as a guest, paying the full recommended treatment price on the day.
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