To ensure all guests enjoy our peaceful surroundings, we ask noise to be kept to a minimum as there are treatments in progress, this also includes mobile phones.
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Please be aware of making an appointment on a weekend to book 6-8 weeks in advance to avoid disappointment on your arrival at the Villa Thalgo Day Spa. Credit card details are required at time of booking to guarantee your appointment. Please mention if you are redeeming a gift voucher. |
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Out of consideration for all our guests, a minimum of 24 hours notice is required to cancel or reschedule an appointment. Cancellation or rescheduling within this time will result in a 50% fee being charged. "No Show" appointments are charged at full price of treatments booked.
*48 hours notice for conference, group & package bookings.
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Maximise your Villa Thalgo experience by arriving 15 minutes prior to your scheduled treatment time to relax and complete your consultation form. |
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Arriving late will unfortunately limit the time allocated for your treatment; it will lessen the effectiveness and importantly your pleasure and enjoyment. As a courtesy to all our clients, all treatments are completed as scheduled. |
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All prices are subject to change without prior notice. The Spa accepts cash and all major credit cards. Hotel guests may charge spa services to their Hotel room account. |
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Your comfort is our priority; relaxation is best achieved by wearing comfortable clothing. A robe, towels, slippers and lockers with shampoo/body lotion are all provided. Please bring swimming costume if you intend to use our hydrotherapy spa, plunge pool or steam room. |
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When you enjoy any treatment booked for 1 hour or more, you will have complimentary access to enjoy the spa facilities, which includes a heated Indoor Pool, hydro therapy pool & steam room, on the day of your booked treatments.
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Hens/Wedding or Group Bookings |
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Treatments/Packages can be custom designed to suit your needs.
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for your personalised quotation.
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Treat a friend or loved one by giving them an experience they will never forget. Gift Vouchers are available for use against any spa treatment, packages or retail product. Gift Vouchers are non-refundable and must be presented at the time of treatment. Vouchers valid for 6 months from date of issue. |
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Special Health Considerations |
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Guests with high blood pressure, heart conditions, varicose veins, are pregnant or have health conditions are advised to consult their Doctor prior to seeking spa services. Please inform your therapist of your medical condition or medications being taken as some services may not be suitable. We do not treat anyone in their first trimester of pregnancy.
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The minimum age limit to use our spa facilities is 16 years.
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All treatments and packages once paid are non-refundable, non-transferable and non-exchangeable. |
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Spa Etiquette